Travel Assistance Request Form

Hong Kong Airlines is pleased to assist our passengers with travel assistance. Please let us know your details and submit the request online 48 hours to 72 hours prior to your flight departure.

Please fill in English, with the asterisk are required input.

Passenger contact information:

* Title

* Last Name

Given Name

* Email Address

* Contact number

Secondary Contact number

# Companion or Guardian's contact if you would like us to contact them for your service request.

Flight information:

Flight number

* Date of travel

# All services request must be applied 48 hours to 72 hours prior to your flight departure.

Booking reference number

* Ticket number

* Type of assistance needed

(Maximum 3,000 characters, space included)

  • the Privacy Policy of Hong Kong Airlines Limited , and I give my consent to the collection, processing, use, storage, access and transfer of my personal data as described in the Privacy Policy. Hong Kong Airlines generally retains your personal data for this data processing purpose for 12 months.