CN/EN

Flight certificates

Flight certificates can be provided for Hong Kong Airlines' operated flights as proof of travel or as proof that your flight was disrupted. If your flight was within the last 6 months, please complete the form below. The normal processing time is 3 weeks. If you were travelling on a codeshare flight, please contact the operating carrier for assistance.

 
*Title
Please select
Please select title
*Last name
Last name on ticket
Please fill in last name
*First name
First and middle name on ticket
Please fill in first and middle name
*Mobile phone number
*Email address
Enter email address
*Confirm email address
Please re-enter the email
*Certificate type
Please select
Please choose certificate type
FWC membership number
10-digit number
*Original flight information:
Flight number
HX
3-4 digits
Please fill in the original flight number
Origin
Please select
Record not found.
city list
Please select original origin
Destination
Record not found.
city list
Please select original destination
Travel date
Please select original travel date
Ticket number
-
10-digit number
Please fill in original ticket number
Actual flight information:
Flight number
HX
3-4 digits
Origin
Record not found.
city list
Please select the port/city
Destination
Record not found.
city list
Please select the port/city
Travel date
Please select
*Verification code
Code cannot be empty!

Submitted successfully,Case Reference No. is:

Please notice the Case Reference No. will be sent to your provided e-mail..

OK

Verifying information, please wait ...

Flight info input incorrect. Please input correct flight info
OK
This ticket no. has been submitted for the required certificate application, please do not repeat the application
OK

Please input the affected flight (for Delay Certificate or Cancellation Certificate application) or the specific flight taken (for Onboard Certificate application)

Examples of flight number and ticket number:

OK

Personal Information Collection Statement:

 Any personal data provided in this form will be used only for processing your request for this airline to issue flight certificate and verifying your identity. The data you have provided to us will be kept confidential and will only be kept for as long as is required to process your request for this airline to issue flight certificate and verifying your identity. You have the right to request access and correction of your personal data held by Hong Kong Airlines Limited. For details of Hong Kong Airlines’ Privacy Policy, please refer to /en_CN/legal


Declaration:

 I declare that the data given in support of this “Flight Certificate Request Form” is of my personal data and authorize Hong Kong Airlines Limited to use, check and process my data as required.

Any other third parties personal data given below, if applicable, I confirm that I has already obtained prescribed consent of the individual(s) concerned for:

a. me to handle this “Flight Certificate Request Form” on behalf of the individual(s); and

b. Hong Kong Airlines Limited to use, check and process the personal data of the individual(s).


Confirm
Case Reference No:
Flight No:
HX
Application E-mail:
Confirm Cancel